The Elephant in the Room!

Digital Transformation is a hot topic globally not least due to Covid19 instigated working from home but also for the obvious benefits, including cost reduction, becoming more agile in response to change demands, both customer and regulation driven e.g. GDPR. We all know it makes sense, but the proverbial elephant in the room is the 80% of businesses that have Legacy Systems (LS).

But what’s the problem I hear you cry? Lets put aside the cost and the time factors, even those businesses that can afford it don’t want to take the risk just yet, the general philosophy being “if it ain’t broken don’t fix it”. The reasoning for this being the fact that most LS have become an unknown entity due to too many undocumented augmentations, patches, work-arounds and staff attrition over the years. Basically many IT Departments don’t really  know  whats happening in the code but just try to get by as best they can and live with the nightmare of LS.

Legacy Systems

Indeed Covid19 highlighted the risks of waiting too long to modernise when a New Jersey government department had to put out a call for Cobol programmers to help change their old systems so they could make payments to those affected during the pandemic. A shortage of skills and knowledge of old languages illustrated how governments and enterprises worldwide are just getting by on antiquated legacy systems. The core stumbling block to this digital transformation has been the over complexity of legacy infrastructure whose modernisation till now has required time, resources and high levels of risk. Most CxOs have preferred to work around them and thereby providing temporary solutions.

Fortunately due to AI driven innovation there is an easy, low risk and cost effective solution.

Jacinta Mandyam CMO